Apr 20, 2023

Categories: Guides, News

Your safety and this guide (English)

After separating from a partner, you may want to know if you can change the locks to your rental home. Different living situations can create different legal rights and responsibilities.

This guide will help you figure out if you can change the locks and how to get it done. Changing locks may be something you are considering for safety reasons. If you are worried about your safety, we encourage you to contact your local Community Based Victim Services organization or VictimLinkBC at
1-800-563-0808 for help with safety planning.

To make this guide accessible to the diverse populations across BC, translations of the guide are available below:

Arabic

Chinese Simplified

Chinese Traditional

English

French

Hindi

Korean

Persian

Punjabi

Russian

Spanish

Urdu

Contact

Operations During COVID-19

Please note that, due to the current health emergency, our office is closed to the public until further notice. Our staff continues to serve our clients remotely, but we are not always on the premises to accept postal or courier deliveries. Please send documents by email where possible, or arrange a time for physical delivery in advance.

Clients and Potential Clients:
[email protected]
236.317.9000
—OR—
Safe Contact Form

General and Administrative Inquiries:
[email protected]
T 604.451.7447
F 604.304.4072

Our office is located on unceded territory of the Skwxwu7mesh (Squamish), Tsleil-Waututh (Burrard), and xʷməθkʷəy̓əm (Musqueam) Nations.

Accessibility & Comfort at Rise

Rise strives to be inclusive and accessible for our clients and visitors. Our entry, reception area, meeting rooms and restroom are fully wheelchair accessible. If you have any requests that would make your visit to Rise easier or more comfortable, please let us know and we will do our very best to accommodate you.

Dogs at Rise

Occasionally our staff may bring their small dogs to work. Dogs stay in their owners’ individual offices except when being walked. If you have severe allergies or other concerns, please let us know 24 hours before attending our office so that we may accommodate you.

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Rise respects your privacy. We will never sell, trade, or share your contact information with anyone else.